Terms and Conditions 📝

Welcome to Tavos! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Information

  • Tavos sells heated apparel and accessories designed for comfort and style.
  • All users must be 18 years or older or have parental/guardian consent to use this website.
  • By placing an order, you agree to provide accurate and complete information.

2. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Payment is accepted via the methods available on checkout.
  • Prices are displayed in USD and may change without prior notice, but your order price is locked at checkout.

3. Shipping & Delivery

  • We currently only ship within the United States.
  • Estimated delivery times: 6–10 business days after processing.
  • Priority processing is available at checkout for $5.99 USD (12–24 hours processing).
  • Tavos is not responsible for delays due to incorrect addresses, refused deliveries, or courier issues.

4. Returns & Refunds

  • Tavos offers a 30-day money-back guarantee.
  • Items must be unworn, unused, with tags, in original packaging and accompanied by proof of purchase.
  • Refunds are issued to the original payment method within 10 business days of receiving the returned item.
  • Items returned without prior request will not be accepted.

For full details, see our Refund Policy page.

5. Intellectual Property

  • All content on this website, including text, images, graphics, and logos, is owned by Tavos or its licensors.
  • You may not copy, reproduce, or distribute any content without written permission.

6. Product Use & Liability

  • Our products are designed for general heating purposes.
  • Tavos is not liable for misuse, damage, or injury resulting from improper use.
  • Always follow instructions and safety guidelines provided with your product.

7. Limitation of Liability

  • Tavos is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We make every effort to ensure accurate product descriptions and images, but minor variations may occur.

8. Privacy & Data

  • Tavos collects personal information in accordance with our Privacy Policy.
  • By using our website, you consent to our collection, use, and storage of your data for processing orders, communication, and improving our services.

9. Governing Law

  • These terms are governed by the laws of the United States and the state of your shipping address.
  • Any disputes will be handled in the appropriate US jurisdiction.

10. Changes to Terms

  • Tavos reserves the right to update or modify these terms at any time without prior notice.
  • Your continued use of the website after changes signifies your acceptance of the updated terms.

Contact Us
If you have questions regarding these Terms & Conditions, please email us at help@tavosstore.com.